POSITION SUMMARY: The Regional Education & Support Manager (RESM) is responsible for planning, implementing, coordinating, and seeking funding for patient and professional education programs for the Michigan and Ohio Chapters in accordance with CCFA policies, procedures and strategic plan.
The position serves four chapters in Michigan, Northeast Ohio, Central Ohio, and Southwest Ohio. The preferred candidate will reside in the metropolitan areas of Detroit, Cleveland, Columbus, or Cincinnati.
REPORTS TO: The RESM directly reports to the Education Director and indirectly to the Senior Director – Field Education and Camp.
- In partnership with key medical volunteers and chapter staff, develop strategic annual education plan for Michigan and Ohio Chapters
- Manage all strategic and logistical aspects of patient and professional education programming in each chapter including but not limited to time, date, location, marketing, registration, agenda, presenters
- Work with professional volunteers to manage the agenda, presenters and with additional volunteers to support registration and other activities
- Attend all education programs
- Ensure cross-collaboration of walks and special events at all programs
- Act as the primary point person for Michigan Camp Oasis, including all coordination and logistics
- Coordinate camper recruitment efforts for Michigan Camp Oasis
- Recruit medical and other volunteers for camp; manage medical team at camp
- Work with RD/ED in securing major donor, foundation and corporate support for Camp Oasis
- Attend camp and act as CCFA liaison to Camp, Parents and Medical Volunteers
Support Programs – Groups and Power of 2
- Act as primary contact for all support group and Power of 2 volunteers
- Arrange all Power of 2 mentor connections
- Routinely communicate with all support volunteers and serve as CCFA liaison
- Arrange all volunteers to attend the national support group and Power of 2 trainings hosted monthly by national
- Strategically coordinate with chapters to organize a minimum of 10 visits per month by each chapter to GI offices, including collaboration with local boards
- Work with volunteers to research GI offices/academic centers, infusion centers, endoscopy centers etc. for GI outreach
- Train volunteers to do GI outreach, use tools on intranet
- Make visits in local chapters
- Act as the primary point person for all state and federal advocacy initiatives
- Keep chapter updated on advocacy issues
Local Chapter Support
- Attend local chapter staff meetings in person or by phone
- Keep local staff updated on new resources, upcoming local and national programs
- Coordinate joint education opportunities with Take Steps, Team Challenge, and other chapter initiatives by serving as point person for patient/professional education in each chapter
- Prepare education updates for all board and staff meetings
The essential functions of the job include, but are not limited to, the duties listed in the job description.
- Actively seek opportunities to address community needs and positively impact local region while advancing CCFA’s mission, goals and values.
- Keep abreast of National Office activities and properly utilize the resources available.
- Be knowledgeable about Crohn’s disease and ulcerative colitis and the foundation’s strategic plan and operations.
- Assure the proper use, management, security and upkeep of CCFA facilities, equipment and documents.
- Other duties as assigned.
- This is not a direct patient care or education position. Candidates will work with professionals and patients on the delivery of information but will not have direct care or education responsibilities.
- Minimum of BA/ BS in social work, nursing, public health, or health related discipline, Masters Degree preferred – MSW, MPH.
- At least five years experience in program development preferably within a health-related organization, not-for-profit experience a plus.
- Ability to develop collaborative relationships with healthcare facilities, community organizations and volunteers.
- Demonstrated track record of success using a variety of strategies to improve service delivery, increase presence in the healthcare community, develop and implement membership growth and participation.
- Applicable skills in planning and budgeting, project management, volunteer development and supervision.
- Self-motivated, results-oriented professional with strong organization skills.
- An effective communicator, both written and oral, with a focus on collaboration.
- Able to multitask.
- Strong computer skills including word processing, PowerPoint, Excels and database applications preferred).
- Extensive travel within Michigan and Ohio (30% travel) and the ability to work flexible hours (evenings and weekends) are required.
THE CROHN’S & COLITIS FOUNDATION OF AMERICA RESERVES THE RIGHT TO ADD, DELETE, CHANGE OR MODIFY THE JOB DUTIES.